
How to Cancel Crunchyroll
Quick process
Cancel before renewal date
Important Warnings
- You will lose access to premium content at the end of your current billing period
- Ad-free viewing will be removed
- Offline downloads will no longer be accessible
- New episode access will be delayed by one week for free users
- Account remains active but reverts to free tier after cancellation
Step-by-step instructions
Go to https://www.crunchyroll.com and log in to your account
Click on your profile icon in the top right corner
Select 'Account Settings' or 'Account' from the dropdown menu
Navigate to the 'Premium Membership' or 'Subscription' section
Click 'Cancel Membership' or 'Manage Subscription'
Follow the prompts through the cancellation flow and confirm your cancellation
Verify you receive a confirmation email that your subscription has been cancelled
Tips & Things to Watch For
Cancel Through Platform Where You Subscribed
CriticalIf you subscribed through Apple App Store, Google Play Store, PlayStation, Xbox, or Amazon, you MUST cancel through that platform's subscription management system. Crunchyroll.com/account/cancel will not work for these subscriptions. This is a common source of confusion and unwanted charges.
Credit Card Dispute May Result in Account Ban
CriticalInitiating a chargeback or credit card dispute with Crunchyroll instead of requesting a refund through proper channels will likely result in permanent account termination and loss of access to watch history, queue, and any purchased content.
Reactivation Offers for Lapsed Subscribers
Pro TipUsers who have canceled and not subscribed for several months sometimes receive promotional emails offering discounted rates to return (such as 30-50% off for first month back). Waiting a few months after cancellation might yield better deals than immediately resubscribing.
Gift Cards Can Bypass Regional Restrictions
Pro TipCrunchyroll gift cards can sometimes be used to access content in regions where certain payment methods don't work. Purchase gift cards from authorized retailers and redeem them through the 'Redeem Gift Card' option. This can also help avoid recurring billing.
What to Expect
Dark Patterns to Watch
- Cancellation option buried in account settings
- Multiple confirmation screens required
- Retention offers presented before final cancellation
- Emphasis on what content you'll lose access to
- No clear 'Cancel' button visible on main account page
Retention Tactics
- Shows popular shows and new releases you'll miss
- Highlights ad-free experience benefits
- May offer pause subscription option
- Reminds users of offline viewing loss
- Emphasizes simulcast access being lost
Crunchyroll Plans & What You'll Lose
What you'll lose access to
After You Cancel
Reactivation
You can reactivate your account later
Content Access
Your content remains accessible after cancellation
Not ready to fully cancel?
Downgrade available
Switch to a cheaper plan instead
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