How to Cancel MUBI

Online Cancel anytime Easy ~3 min

AI-Generated: These steps were automatically generated. If you notice any inaccuracies, let us know below. (Confidence: 85%)

Difficulty

2/10

Est. Time

3 min

Quick process

Refund

Not available

Auto-Renewal

Active

Cancel before renewal date

Important Warnings

Third-party subscriptions (iTunes, Google Play) must be cancelled through those platforms, not through MUBI directly
Free trial converts to paid subscription automatically after 7 days without notification
No refunds or credits for partially used periods under any circumstances
Downloaded offline titles will become inaccessible after subscription ends
Must cancel before renewal date to avoid being charged for next billing period
You remain responsible for payment even if payment method fails initially

Step-by-step instructions

Go to https://mubi.com and sign in to your account

Open link

Click on your profile/settings icon at the top of the page

Select 'Settings' from the dropdown menu

Click on 'Subscription' in the settings menu

Look for and click the cancellation or 'Cancel Subscription' option

Confirm cancellation when prompted

Your subscription will remain active until the end of your current billing period

Go to cancellation page

Tips & Things to Watch For

No Refunds Policy - Even for Accidental Charges

Critical

Section 1.5 explicitly states: 'Payments are nonrefundable and there are no refunds or credits for partially used periods.' This is strictly enforced with no exceptions mentioned. If you forget to cancel during trial, you'll be charged for the full month/year with zero possibility of refund according to their policy.

Continue Access Through End of Billing Period After Cancellation

Pro Tip

When you cancel, 'you will continue to have access to the service through the end of your current billing period' (Section 1.5). This means you can cancel immediately after being charged and still use the service for the full month/year you paid for. Cancel right after payment to avoid forgetting later.

Gift Subscriptions Available

Pro Tip

The footer mentions 'Gift MUBI' as an option. You can purchase gift subscriptions for others. This could be used strategically - if someone gifts you a subscription, you get access without using your own payment method, and you won't be auto-charged afterward since you didn't enter payment details.

What to Expect

Dark Patterns to Watch

No explicit cancellation button mentioned in documentation - requires finding it in settings
Terms repeatedly emphasize 'no refunds' policy to discourage cancellation attempts
Free trial automatically converts to paid without notification reminder
Cancellation instructions are minimal and not prominently featured

Retention Tactics

Reminder that access continues until end of billing period
Emphasis on curated content and what users will lose
No proactive cancellation reminders before billing

Cancel via Email

Send this pre-written email to help@mubi.com Sign up to auto-fill your details.

Subject

Žádost o zrušení předplatného

Message

Dobrý den, tímto žádám o zrušení svého předplatného. Údaje o účtu: - Email: [your email] - Jméno: [your name] Žádám o potvrzení zrušení a informaci o datu ukončení služby. Děkuji, [your name]

Open in Email Client