Jak zrušit Adobe Premiere Pro
Plánujte dopředu
Within 14 days of initial purchase or renewal for full refund
Zrušte před datem obnovení
Důležitá upozornění
- Annual plan paid monthly has 50% early termination fee of remaining contract value
- Cloud storage access ends immediately upon cancellation
- Files stored in Creative Cloud will become inaccessible
- Adobe Fonts will be deactivated in your projects
- Desktop apps will switch to limited functionality mode
- 14-day refund window is strictly enforced
- Monthly plan must be cancelled before next billing cycle to avoid charges
- Downloaded content and project files using proprietary formats may be unusable
- Generative AI credits are forfeited immediately
Postup krok za krokem
Go to https://account.adobe.com and sign in with your Adobe ID
Navigate to 'Plans' or 'Manage Plan' in your account dashboard
Click on 'Manage plan' next to your Creative Cloud subscription
Select 'Cancel plan' or 'Cancel your plan' link
Choose a cancellation reason from the dropdown menu
Review the early termination fee (if on annual plan paid monthly - 50% of remaining contract)
Click through retention offers (discounts, pause options) if presented
Confirm cancellation and accept any fees to complete the process
Tipy a na co si dát pozor
50% early termination fee on annual plans
KritickéIf you sign up for an annual plan paid monthly and cancel early, Adobe charges 50% of the remaining contract value as an early termination fee. This can be hundreds of dollars depending on when you cancel.
Cloud storage is separate from app subscription
KritickéCreative Cloud storage allotment varies by plan (100GB or more). If you cancel your subscription, you lose access to cloud storage and files. Download all projects and assets from Creative Cloud before canceling, or your files may become inaccessible.
Free alternatives exist but lack ecosystem integration
Pro tipBefore committing to expensive Adobe subscription, consider that DaVinci Resolve offers professional video editing completely free, and Final Cut Pro is a one-time $299 purchase. However, they lack Adobe's ecosystem integration and some specific features. Evaluate if you truly need Premiere's specific capabilities.
7-day free trial available
Pro tipAdobe offers a 7-day free trial of Premiere. You can test the full software before committing to a paid plan. Remember to cancel before the trial ends if you don't want to be charged.
Co očekávat
Temné vzory k pozorování
- Multiple confirmation screens with retention offers
- Early termination fee prominently displayed to discourage cancellation
- Confusing plan types (annual paid monthly vs monthly) with different cancellation terms
- Guilt-tripping language about losing access to projects and apps
- Retention offers buried in cancellation flow requiring extra clicks to decline
- No clear cancellation button on main account page - requires navigating through plan management
- Warning messages about losing cloud storage and files
- Forced selection of cancellation reason before proceeding
Taktiky udržení zákazníka
- Offers steep discounts (typically 40-60% off) during cancellation flow
- Shows visual reminders of all apps and features you'll lose
- Presents alternative cheaper plans (Photography plan, single app plans)
- Displays projects and work stored in Creative Cloud that will be affected
- Option to pause subscription instead of cancel (if available)
- Reminder about losing Adobe Fonts access which may affect existing projects
- Warning about generative AI credits expiring
Skryté poplatky
- Early termination fee not clearly disclosed at signup
- Different cancellation terms for annual paid monthly vs annual prepaid
Poplatek za předčasné ukončení
50% of remaining months on annual plan paid monthly; no fee for month-to-month or if annual plan paid upfront after 14 days
Tarify Adobe Premiere Pro a co ztratíte
What you'll lose access to
Po zrušení
Uchování dat
Vaše data uchována po 90 dní
Reaktivace
Účet můžete později znovu aktivovat
Přístup k obsahu
Po zrušení ztratíte přístup k obsahu
Vrácení peněz
Přes Original payment method, typically 5-10 business days
Full refund if cancelled within 14 days of purchase/renewal. After 14 days, early termination fee applies for annual plans paid monthly (50% of remaining contract value). Annual prepaid plans have no refund after 14 days.
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