Jak zrušit NordVPN
Rychlý proces
Within 30 days of purchase
Zrušte před datem obnovení
Důležitá upozornění
- 30-day money-back guarantee only applies to initial purchases, not renewals
- Subscriptions purchased through third-party platforms (iTunes, Google Play) must be cancelled through those platforms
- You retain access until the end of your paid period after cancelling auto-renewal
- Refunds are not available if purchased through third-party resellers or app stores
Postup krok za krokem
Log in to your NordAccount at https://my.nordaccount.com/
Navigate to the 'Billing' section in the left sidebar
Scroll down to find your active NordVPN subscription
Click on the three dots (⋮) or 'Manage' button next to your subscription
Select 'Cancel Auto-Renewal' or 'Turn Off Auto-Renewal'
Confirm cancellation when prompted (you may need to provide a reason)
Verify that auto-renewal is disabled - you'll retain access until the end of your billing period
Tipy a na co si dát pozor
Cryptocurrency Payment - No Refunds
KritickéPaying with cryptocurrency (Bitcoin, Ethereum, Ripple) provides maximum anonymity but NordVPN cannot process refunds for crypto payments due to the irreversible nature of blockchain transactions. The 30-day money-back guarantee does not apply to cryptocurrency purchases. Only use crypto if you're certain you won't need a refund.
30-Day Money-Back Guarantee - Full Refund Window
Pro tipNordVPN offers a 30-day money-back guarantee on all plans. You can use the service fully for 29 days, then request a refund and get your money back in full. This effectively works as an extended free trial. To maximize value, sign up for the longest plan (2-year) to get the best price, use it for 29 days, then cancel if not satisfied.
Coupon Stacking During Renewal
Pro tipNordVPN frequently offers coupon codes (60-70% off) for new users. When your subscription is about to renew, cancel your current subscription, wait for it to expire, then sign up again with a new email address using a current coupon code. You'll pay new customer prices instead of higher renewal rates.
Co očekávat
Temné vzory k pozorování
- Uses 'Cancel Auto-Renewal' language instead of clear 'Cancel Subscription'
- May show retention offers before allowing cancellation
- Requires navigating through account dashboard rather than prominent cancel button
- Cancellation option hidden in menu (three dots) rather than clearly visible
Taktiky udržení zákazníka
- Reminds users of security risks without VPN
- May offer discount or extended trial period
- Shows remaining days of service
- Emphasizes loss of access to features
Zrušit emailem
Pošlete tento předpřipravený email na support@nordvpn.com Zaregistrujte se pro automatické vyplnění údajů.
Tarify NordVPN a co ztratíte
What you'll lose access to
Po zrušení
Uchování dat
Vaše data uchována po 90 dní
Reaktivace
Účet můžete později znovu aktivovat
Přístup k obsahu
Váš obsah zůstane přístupný i po zrušení
Vrácení peněz
Přes Original payment method, typically processed within 5-10 business days
30-day money-back guarantee applies to initial purchase only, not renewals. No refund for renewals or if purchased through third-party (iTunes, Google Play, etc.)
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