Wszystkie poradniki / Adobe Creative Cloud

Jak anulować Adobe Lightroom

Online Anuluj w dowolnym momencie Trudne ~8 min

Wygenerowane przez AI: Te kroki zostały wygenerowane automatycznie. Jeśli zauważysz nieścisłości, daj nam znać poniżej. (Pewność: 85%)

Trudność

7/10

Szac. czas

8 min

Zaplanuj z wyprzedzeniem

Zwrot

Dostępny

Within 14 days of initial purchase or renewal for full refund

Automatyczne odnowienie

Aktywne

Anuluj przed datą odnowienia

Ważne ostrzeżenia

Annual plan paid monthly has 50% early termination fee of remaining contract value
Cloud storage access ends immediately upon cancellation
Files stored in Creative Cloud will become inaccessible
Adobe Fonts will be deactivated in your projects
Desktop apps will switch to limited functionality mode
14-day refund window is strictly enforced
Monthly plan must be cancelled before next billing cycle to avoid charges
Downloaded content and project files using proprietary formats may be unusable
Generative AI credits are forfeited immediately

Instrukcja krok po kroku

Go to https://account.adobe.com and sign in with your Adobe ID

Open link

Navigate to 'Plans' or 'Manage Plan' in your account dashboard

Click on 'Manage plan' next to your Creative Cloud subscription

Select 'Cancel plan' or 'Cancel your plan' link

Choose a cancellation reason from the dropdown menu

Review the early termination fee (if on annual plan paid monthly - 50% of remaining contract)

Click through retention offers (discounts, pause options) if presented

Confirm cancellation and accept any fees to complete the process

Przejdź do strony anulowania

Wskazówki i na co uważać

50% Early Termination Fee on Annual Plans

Krytyczne

Adobe charges 50% of remaining contract value if you cancel an annual plan paid monthly before the year ends. Example: If paying $54.99/month annually and cancel after 3 months, you owe ~$270 (50% of 9 remaining months). This is one of the steepest ETFs in subscription services.

Annual Prepaid Plan Avoids ETF Entirely

Pro tip

The annual prepaid plan (paid upfront for full year) is cheaper per month than annual paid monthly AND has no early termination fee - it simply doesn't renew. If you're committed but want flexibility, prepay then don't renew. Total cost is lower and you can walk away cleanly after the year.

Former Subscribers May Get Win-Back Discounts

Pro tip

Users who canceled months ago report receiving email offers for 2-3 months at 30-50% off to return. Adobe's retention marketing targets lapsed subscribers. If you can go without the software for 2-3 months, you may receive a better offer than current subscribers can access.

Czego się spodziewać

Ciemne wzorce do obserwacji

Multiple confirmation screens with retention offers
Early termination fee prominently displayed to discourage cancellation
Confusing plan types (annual paid monthly vs monthly) with different cancellation terms
Guilt-tripping language about losing access to projects and apps
Retention offers buried in cancellation flow requiring extra clicks to decline
No clear cancellation button on main account page - requires navigating through plan management
Warning messages about losing cloud storage and files
Forced selection of cancellation reason before proceeding

Taktyki utrzymania klienta

Offers steep discounts (typically 40-60% off) during cancellation flow
Shows visual reminders of all apps and features you'll lose
Presents alternative cheaper plans (Photography plan, single app plans)
Displays projects and work stored in Creative Cloud that will be affected
Option to pause subscription instead of cancel (if available)
Reminder about losing Adobe Fonts access which may affect existing projects
Warning about generative AI credits expiring

Typowa oferta: 40-60% off for 2-3 months

Ukryte opłaty

Early termination fee not clearly disclosed at signup
Different cancellation terms for annual paid monthly vs annual prepaid

Opłata za wcześniejsze rozwiązanie

50% of remaining months on annual plan paid monthly; no fee for month-to-month or if annual plan paid upfront after 14 days

Po anulowaniu

Przechowywanie danych

Twoje dane przechowywane przez 90 dni

Reaktywacja

Możesz później reaktywować swoje konto

Dostęp do treści

Po anulowaniu utracisz dostęp do swoich treści

Zwrot pieniędzy

Przez Original payment method, typically 5-10 business days

Full refund if cancelled within 14 days of purchase/renewal. After 14 days, early termination fee applies for annual plans paid monthly (50% of remaining contract value). Annual prepaid plans have no refund after 14 days.