How to Cancel Canva Pro

Online Cancel anytime Moderate ~5 min

AI-Generated: These steps were automatically generated. If you notice any inaccuracies, let us know below. (Confidence: 85%)

Difficulty

4/10

Est. Time

5 min

Quick process

Refund

Available

Within 30 days of initial purchase for annual plans

Auto-Renewal

Active

Cancel before renewal date

Important Warnings

Subscription runs until end of paid period even after cancellation
Premium features and content will be locked after subscription ends
Brand Kit, Background Remover, and other Pro tools become unavailable
Storage limits apply to Free plan - may lose access to some uploads
Team collaboration features will be removed
Must cancel 24 hours before renewal to avoid next charge

Step-by-step instructions

Click on your profile icon in the top right corner

Select 'Account settings' from the dropdown menu

Navigate to the 'Billing & Teams' or 'Your plan' section

Click 'Change plan' or 'Cancel subscription'

Select downgrade to Free plan or cancel completely

Follow prompts and confirm cancellation through retention screens

Go to cancellation page

Tips & Things to Watch For

Premium Stock Photos/Videos Count After Download

Pro Tip

Unlike some stock services, once you download premium photos, videos, or audio while on Canva Pro, the exported designs retain those assets even after cancellation. The strategy is to create and download all needed designs with Pro assets before your subscription ends.

Extended Free Trial via Canva Pro Free Trial

Pro Tip

Canva regularly offers 30-day free trials (sometimes 45 days during promotions). New users can test all Pro features without payment. Set a calendar reminder for 1-2 days before trial ends to cancel if you don't want to be charged. No credit card may be required during certain promotional periods.

What to Expect

Dark Patterns to Watch

Multiple confirmation screens with emotional appeals
Shows preview of features you'll lose with visual emphasis
Discount offers buried in cancellation flow to create confusion
Pause option presented more prominently than actual cancel
Uses guilt-inducing language about team members or collaborators
Requires multiple clicks through retention offers

Retention Tactics

Offers discounted subscription (typically 40-50% off)
Shows visual comparison of what you'll lose
Suggests pausing subscription instead
Highlights recent designs and activity
Reminds of team members who may be affected
Offers to downgrade to free plan as alternative

Typical offer: 40-50% off for 3-6 months

Cancel via Email

Send this pre-written email to support@canva.com Sign up to auto-fill your details.

Subject

Žádost o zrušení předplatného

Message

Dobrý den, tímto žádám o zrušení svého předplatného. Údaje o účtu: - Email: [your email] - Jméno: [your name] Žádám o potvrzení zrušení a informaci o datu ukončení služby. Děkuji, [your name]

Open in Email Client